What do I do if I receive the wrong item in my order?Updated 2 months ago

We sincerely apologize if you’ve received the wrong item! We understand how frustrating this can be, and we’re here to make it right for you.

Step 1: Contact Us Immediately

• Please reach out to us at [email protected] within 7 days of receiving your order. Be sure to include:

  • Your order number

  • A photo of the incorrect item(s)

  • A brief description of the issue

Step 2: Resolution

• Once we receive your email, we’ll quickly assess the situation and provide you with a solution. We’ll either send you the correct item(s) or offer a refund, depending on the availability of the product.

We strive to make this process as smooth as possible for you, so you can continue shopping with confidence!

If you have any other questions or need further assistance, don’t hesitate to reach out to us at [email protected]. We're here to help!