What is your shipping policy?Updated 2 months ago

At Clenzy, we prioritize delivering your orders promptly and securely. Here's an overview of our shipping policy:

📦 Shipping Timeframes

• Processing Time: Orders are processed within 1–3 business days.

• Delivery Time: After processing, delivery typically takes 7–16 business days, depending on your location. Please note that due to factors like COVID-19, delivery times may vary.

🌍 International Shipping

We ship globally, including to countries such as the USA, Canada, Europe, Australia, Singapore, and Japan. Delivery times vary by region:

• USA: 6–14 days

• Canada: 6–15 days

• Europe: 6–14 days

• Australia: 6–14 days

• Singapore: 8–11 days

• Japan: 8–14 days

📦 Shipping Guarantee

Every order is guaranteed. If your package doesn't arrive, we offer refunds or free replacements.

🛡️ APO Base Shipments

We do ship to APO bases; however, due to strict shipping requirements, deliveries may take longer than standard domestic shipments. If possible, consider shipping to an alternative address and receiving your package once you are able to.