How do I start a return?Updated 2 months ago
We’re sorry to hear that your purchase didn’t work out! Starting a return with us is quick and simple. Here’s how you can initiate the process:
Step 1: Contact Us
Send an email to [email protected] with the following details:
Order number
Your name
Reason for the return (We’re happy to assist in resolving any issues you may have!)
Step 2: Receive Return Instructions
Once we’ve received your email, we’ll send you clear and simple return instructions, including the return address.
Step 3: Ship Your Item Back
Carefully pack the item in its original packaging and ship it back to us. We recommend using a trackable shipping service to avoid any issues.
Step 4: Refund or Exchange
Once we receive your return, we’ll inspect the item and process your refund or exchange, depending on your preference.
If you have any questions or need assistance, don’t hesitate to reach out to us at [email protected]. We’re here to help make this as smooth as possible!