How do I make a return?Updated 2 months ago

We understand that sometimes things don’t work out as expected, and we’re here to make the return process as easy and hassle-free as possible. If you're not completely satisfied with your purchase, here’s how you can return your item:

✅ Return Eligibility

• Timeframe: You can return your items within 30 days from the date you received them.

• Condition: To ensure a smooth return process, we kindly ask that items be unused and in their original packaging.

• Non-returnable Items: Some items, like perishable goods or personalized products, may not be eligible for return. Please don’t hesitate to reach out if you’re unsure about your product.

📝 How to Initiate a Return

1. Reach Out to Us: Send us an email at [email protected] with your order number, name, and reason for return. Our friendly support team is ready to assist you every step of the way.

2. Return Instructions: Once we receive your return request, we’ll provide you with simple, clear instructions and a return address.

3. Ship Your Return: Pack your item safely and send it back to us. We recommend using a trackable shipping service to avoid any issues.

💵 Refund Process

• Inspection: Once we receive the returned item, we’ll inspect it and notify you whether your return is approved.

• Refund: If your return is approved, we’ll process your refund right away, and it’ll be issued to your original payment method. Please keep in mind that the refund may take a few business days to appear in your account, depending on your payment provider.

🛠️ Damaged or Defective Items

If your item arrives damaged or you’ve received something that doesn’t match your order, please contact us immediately. We’ll work with you to resolve the issue quickly and offer you a solution, whether it’s a replacement or a full refund.

We want you to feel completely confident when shopping with us. If you have any questions or need assistance with a return, our team is here for you every step of the way.

Feel free to reach out to us at [email protected], and we’ll make sure everything is taken care of for you.